Just follow the steps written next to the text boxes and your items will be with you soon!
For name put your username and what you are right now (member, non member). For E-mail put your e-mail. And in the message put what items you would like to receive. Then put your animal jam password. The reason for needing your password is so that it will eliminate AJHQ suspicions of hack (If you want a lot of items this will raise suspicions if I gift them to you. Trust me, has happened to me before).